Privacy Policy

At K7 Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable EU privacy laws, including the General Data Protection Regulation (GDPR).

Data Controller

K7 Hotel is the data controller responsible for your personal data. Our contact details are:

K7 Hotel Kongens gate 7, 0153 Oslo Norway

Our website address is:

Collection and Use of Personal Data

We collect personal data when you make a reservation, use our website, or communicate with us. The personal data we collect may include your name, email address, postal address, phone number, payment details, and other information relevant to your stay.

We use your personal data to provide our services to you, including processing your reservation, communicating with you, and providing customer support. We may also use your personal data for marketing purposes, such as sending you promotional offers and newsletters.

Legal Basis for Processing Personal Data

We process your personal data based on one of the following legal bases:

  • Consent: You have given us explicit consent to process your personal data for a specific purpose, such as sending you marketing communications.
  • Contract: We need to process your personal data to fulfill our contractual obligations to you, such as processing your reservation and providing our services to you.
  • Legitimate interests: We have a legitimate interest in processing your personal data, such as improving our services and communicating with you about your stay.

Data Sharing and Transfer

We may share your personal data with third parties who provide services to us, such as payment processors, IT providers, and marketing agencies. We require these third parties to process your personal data in accordance with our instructions and applicable privacy laws.

We may also transfer your personal data to countries outside of the European Economic Area (EEA), such as the United States. If we transfer your personal data to a third country that does not provide an adequate level of protection, we will ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission.

Cookies and Analytics

We use cookies on our website to provide a better user experience and to analyze how our website is used. Cookies are small text files that are placed on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

We also use Google Analytics to analyze how our website is used. Google Analytics is a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about your use of our website, such as your IP address, device information, and browsing behavior. This information is used to evaluate your use of our website and to compile reports on website activity for us.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We may also retain your personal data to resolve disputes, enforce our agreements, and for other legitimate business purposes.

Your Rights

You have the right to access, correct, and delete your personal data, as well as the right to object to or restrict its processing. You also have the right to data portability and to withdraw your consent at any time.

To exercise your rights or to make a complaint, please contact us at the contact details provided above.

Updates to this Privacy

Last update: 14th of May 2023