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GDPR

Thank you for choosing to stay at our hotel. We take your privacy seriously and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This privacy policy explains how we collect, use, disclose, and protect your personal data.

Who we are

Our hotel, operated by HOTEL OPERATION K7 AS, is located at Kongens gate 7, 0153 Oslo, Norway. We are the data controller responsible for your personal data.

Personal data we collect

We collect personal data from you when you book a room or use our website, including:

  • Contact information, such as your name, email address, phone number, and billing address
  • Payment information, such as your credit card details
  • Information about your stay, including the dates of your stay, the room type you booked, and any special requests you made
  • Information about your use of our website, including your IP address, browser type, and device type
  • Information about your marketing preferences, such as whether you want to receive marketing communications from us

How we use your personal data

We use your personal data to:

  • Process and manage your booking, including sending you booking confirmations and reminders
  • Provide you with our hotel services, including fulfilling your requests during your stay
  • Respond to your inquiries and requests
  • Improve our website and hotel services
  • Communicate with you about promotions, special offers, and other marketing messages, if you have given us your consent to do so
  • Comply with our legal obligations and resolve any disputes

How we share your personal data

We may share your personal data with:

  • Third-party service providers who help us with our business operations, such as payment processors, IT service providers, and marketing agencies
  • Our partners, such as travel agencies or corporate clients, if you have booked through them
  • Law enforcement agencies, government bodies, or other third parties if required by law or necessary to protect our legal rights

We require all third-party service providers to respect the security of your personal data and to treat it in accordance with the law.

How we protect your personal data

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, and other security breaches. We also have policies and procedures in place to ensure that our employees and service providers treat your personal data with the utmost confidentiality and respect.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request that we correct any inaccurate or incomplete personal data we hold about you
  • Request that we delete your personal data or restrict its processing in certain circumstances
  • Object to the processing of your personal data for direct marketing purposes or for reasons related to your particular situation
  • Withdraw your consent to the processing of your personal data, where we rely on your consent to process it
  • Lodge a complaint with a data protection authority if you believe we have not complied with the applicable data protection laws

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Cookies

Our website uses cookies to enhance your user experience and to analyze how our website is used. For more information about the cookies we use and how to disable them, please refer to our Cookie Policy.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated version on our website and indicate the date of the most recent revision.

Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us.